Once goods are imprinted, no returns are permitted.
Before returning goods, you need written approval.
All returns may be subject to a 20% restocking fee.
Shipping expenses will not be refunded.
Please make claims within 5 days of receiving your goods.
How long will it take for my items to be shipped once the order is placed?
We attempt the execution of all orders within 24 hours of the next working day, excepting when stated otherwise.
What types of Credit Cards do You Accept?
Visa, Mastercard,
Discover
Can I order from you online?
For retail and sample orders only. As a security measure wholesale orders should be faxed, emailed or called in.
Will the Laughing Giraffe present my private information to any other company or person for any reason?
Absolutely No.
What is the turn-around time for silk-screening?
5-10
working days.
Can Silk-screening be completed at a faster pace?
Yes; however there will be a Rush fee.
Where are orders shipped from?
They come from either of our
warehouses.
FOB Santa Ana CA
FOB New Jersey
Terms and Conditions
Order placing &
Shipping
Most in stock credit approved items for standard delivery
placed before 12.00 AM will be shipped the same day. For your protection we
prefer to accept written orders by fax, or Email (see attached order form)
however orders may be placed over the phone with our sales personnel. All
freight claims for missing or damaged merchandise must be filed directly with
the carrier except UPS and FedEx Shipments. Please call ahead for pick up time
to confirm your order is ready for pickup. To Obtain Wholesale pricing > 6
items, there is a minimum order of 6 pieces per style number, plus $100 order
size or a $10 handling charge.
Deposit & payment Certain
orders may require a deposit. We accept cash, cashier's checks, personal &
company checks, VISA, MC, Amex and Discover. Past due bills are subject to a
service charge.
Returns & Exchanges
Printed,
washed, re-labeled, or decorated merchandise is non-returnable. Please inspect
all goods before printing or decorating. All authorized returns & exchanges
must be made within 5 days after receiving date, and are subject to a 20%
restocking fee in addition to freight and Credit card or COD charges. All
return goods must be accompanied by a return authorization code. No returns
shall be accepted after thirty days of receiving goods. Unauthorized returns or
COD returns will be refused and returned to the customer at the customer's
expense.
Claims &
Cancellations Claims of shortage or defective merchandise must be made
within 5 days of receipt. Cancellations will not be accepted for work in
process orders.
Samples Samples will be shipped at < 6 piece
price, plus freight cost. Samples are available upon request and cannot be
returned.
Prices, Quantities, Styles and
Colors All prices are subject to change without notice. All merchandise
will be shipped at prices in effect at the time of shipping. Kidsblanks
reserves the right to change or discontinue styles, colors, sizes or fabrics
without notice. Slight variances may occur from dye lot to dye lot and order to
order. There is a minimum order of 6 pieces per style number plus $100 order
size or a $10 handling charge.
